Volunteer opportunity description

Family Mentors meet regularly with a newly arrived refugee family or individual to help them make a smooth transition into their new home and community. Mentors provide support by acting as a friend and teacher. At the first meeting, mentors will help their mentee identify goals that they will work together to achieve in their weekly meetings. Mentors typically meet with their mentees in their home, usually in northern neighborhoods like Rogers Park and West Ridge, or take recreational trips throughout the city. Some common activities Family Mentors can expect:

  • Assisting family with understanding and navigating public transportation
  • Help your mentee with English conversation practice
  • Providing academic support to school-aged youth
  • Assisting family learn the basics: laundry, grocery shopping, banking, and English language skills


Good match for: An individual, group of adults, or family that embraces diversity and wants to work together with a newly arrived refugee family to alleviate some of the hardships and challenges that come with resettlement. This volunteer position is a unique opportunity to develop rewarding friendships with refugee families.


  • Complete an application
  • Submit for a background check, the cost is around $18
  • Complete a phone interview
  • Attend a Volunteer Orientation

Volunteer Orientations occur once every 6 weeks. Contact Alyssa at alwilson@heartlandalliance.org for more information.

Our volunteer needs

We need volunteers who are free at these times


Volunteer opportunity location(s)

About the organization

Refugee & Immigrant Community Services

Alyssa Wilson
Volunteer Coordinator
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